FAQ

Frequently Asked Questions: Everything you need to know!


How can I get in touch with you?

Deliver Clothing
Weinbergstrasse 2
83373 Taching/Tengling
Germany
Email: info[at]deliverclothing.com

Who are you?

Read all about Deliver Clothing on the "About" site.

How long is the delivery time?

We ship the item(s) ordered the same or next day as soon as we received your payment. The Art Series collection takes 1-3 days longer, because we have to print, color and personalize your own styles (which is handmade specially for you).

Shipping to Germany and Austria: around 1-2 working days
Shipping to countries that belong to the EU: around 2-5 working days
Shipping to customers in CH: around 2-5 working days
Shipping worldwide: around 3-10 working days. But please ask us at first

To get more information use the contact form and write us a message.

Sizing

Deliver Clothing uses its own cuts. We have a sizechart where you can see the total length and the chest width of all our products: SIZECHART HERE


Can I return the clothing for exchange or refund?

For sure, you can send the classic items back if there is a defect or if the size is not the right one. But please inform us by mail at first so we can figure out and arrange the exchange. The item must be returned in perfect conditions, unworn and with all tags. We only refund the money if we can't find a solution to make you happy!
You can return your order within 14 days from the delivery day to exchange a product. Please proceed as explained below:

Send us an e-mail at info[at]deliverclothing.com with the following information:

1 - The reason for sending the product back
2 - Your invoice number
3 - For an exchange: model, size and color for your new product

Send the product back to:
Deliver Clothing
Weinbergstrasse 2
83373 Taching/Tengling
Germany

NO return for DLVR CLTHNG Art Series tallhoodies!
Please note, the Art Series tallhoodies will be specially made according to your wishes and we can not take them back!


Can you sponsor me?

Deliver already shows love to a nice crew, the Deliver family that includes snowboarders, freeskiers, skateboarders and others … Unless you really think you got something spezial for us, do not bother asking us.
 

Still got an unanswered question? Contact us:  info[at]deliverclothing.com